Prejudice. About the product or customer. “I don’t sell it,” “I don’t sell it”;
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Limitations Regarding sales volumes, market needs. “Such a plan is not feasible”;
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Negative experience. Own or stranger. “My friend tried it, nobody needs it”;
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Emotions Bad mood, problems at home, depression. “Some customers are angry, dissatisfied”
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Comfort. Closing basic needs and lack of ambition or motivation for growth. “I earn 50 thousand a month and I have enough”;
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Fears. Fear of the unknown. “Suddenly they will send me”, “maybe they are still sleeping at this time”
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Personal attitude. To product and customer. “What will happen to the client after the purchase?”, “But does he really need this?”;
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Shyness. Reluctance to be imposed. “Today I already called, I’ll dial in a week”;
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Bias. Biased assessment of the situation. “Yes, he will not buy it anyway”, “if it is interesting, he will call back”;
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Laziness. Dumb and merciless. “I will contact him tomorrow.”
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If you notice these points and the phrase in your or your sales team, work with them. A good ROP is always a psychologist, mentor, motivator, friend and hungry shark all rolled into one.
