1.Offer a dopnik. Buy one thing, offer a second. Agree, we offer the third.
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2.Work with the database. Notify about the release of the collection, products, any new products and informational occasions.
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3.We offer until they send. Did not send? So they did not refuse. Sent? We offer again in 2-4 weeks.
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4.Extra 10% discount. With a time limit until the end of the day to reveal a true objection. If the discount does not convince, then it is not about the money.
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5.Sincerity and frankness. Do not use pre-prepared texts, enter the situation each time and understand each client.
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6.Under what conditions would you buy? We ask an open question in order to meet the client and close his return: “If we solve this issue, will you buy?”
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7.Find out why not. We ask openly and transfer to the closure of the identified objection. We use the second manager – the head or representative of customer service.
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8.What do you want to think about? On the objection “I will think,” we set a specific time limit. The person has already decided everything and, simply, is pulling time. We ask what the client wants to think about, arguing this with the argument: “if there were still questions for reflection, then I said something wrong, otherwise you would have bought it!”
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9.End with an open question. “How often do you relax?”, “When was the last time you used these services?”, “How do you plan to use our product?”
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10.Emotional sale. The client wants to make a purchase with minimal resistance here and now. If you do not answer within the shortest time, he will find another place where he will be allowed to spend his money.
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